Enhance Online Businesses & Retail Payment Solutions with Parcel Lockers

Business Solutions10 mins readThu, Feb 16, 2023
Woman paying with credit card inside a retail shop

With the holiday season upon us, Retailers and Online businesses are searching for ways to streamline their payment solutions. Traditional methods such as checks, money orders, and even credit cards can be time-consuming and leave customers feeling frustrated. Retail parcel lockers provide a convenient way for customers to complete their transactions without having to stand in line or wait for assistance. Discover how package lockers can provide a seamless customer experience that will keep them coming back for more. Read on to learn how they can enhance your business's payment solutions.

Existing payment solutions for retailers and online businesses

With the ever-evolving retail landscape, retailers and online businesses have many payment solutions to suit their individual needs. Credit and debit cards, mobile payments, cash on delivery, prepaid payment vouchers, and direct transfers are just a few of the available methods that can be implemented in-store or online. With credit and debit card payments, customers can securely submit their information without leaving the comfort of their homes or while they’re at the checkout. Mobile payments allow users to either link a bank account or use preloaded money from gift cards for an even more secure transaction. Cash on delivery is for those who prefer to pay face-to-face with cash. Prepaid payment vouchers do not require an account either, which is a bonus for those customers who want to pay quickly without providing personal financial information. And lastly, direct transfers are great for businesses who are offering large orders such as expensive apparel items or furniture pieces; there is no lag time between purchase and receipt of funds. To enhance all these existing payment solutions parcel lockers could also be installed across the country aiding businesses' overall efficiency with minimal risk - reducing costs in shipping and labor, ultimately helping businesses succeed!

How do these solutions work and integrate

Most payment solutions can be easily integrated with existing systems and platforms. Credit, debit, mobile payments, and prepaid vouchers are all accepted through most major credit cards companies such as Visa, MasterCard, or American Express. Cash on delivery will require hard cash at the time of service, but it is an option for those customers who prefer to pay in person. Direct transfers will need to be arranged with the customer’s bank before purchase, and a confirmation code must be provided before funds are released from the customer’s account. 

Payment solutions are a crucial part of any retail or online business. Knowing which is right for you can be difficult with so many options available. The following list outlines ten of the most popular payment solutions available today - from traditional methods such as cash and checks to more modern options:

  • Credit/Debit Cards: These are the most common form of payment and are accepted by many retailers and online businesses. Customers simply provide their card information, then the funds are securely transferred in real-time.
  • Mobile Payments: This is a rapidly growing payment solution that allows customers to pay with a preloaded account or directly from their bank. Popular mobile payment providers include Apple Pay, Google Wallet, and PayPal.
  • Cash on Delivery: This is an ideal option for customers who prefer to pay in person with cash or a check.
  • Prepaid Payment Vouchers: These are prepaid debit cards that can be used to make purchases without a credit or debit card.
  • Direct Deposits: Businesses can arrange for direct deposits from a customer’s bank account to facilitate large purchases or recurring payments.
  • Gift Cards/Certificates: Gift cards are preloaded with a set amount of money and can be used as an alternative to cash or credit/debit cards.
  • Bank Wire Transfers: This is a secure method of transferring funds from one bank account to another, and can be used for international payments.
  • Bitcoin: A digital currency that is used globally and allows customers to make purchases online without having to provide financial information.
  • Online Bill Pay: Many banks now offer bill pay options that allow customers to pay bills directly from their bank account.
  • ACH Payments: This is a secure electronic payment method used by businesses and individuals to transfer funds electronically. 

These different payment solutions can be integrated and combined in various ways. For example, a customer could use their credit card to purchase an item from an online store and the money would go into the store’s account. The store could then use that money to pay its vendors or employees through direct bank transfers. The vendor could also choose to accept payments using prepaid vouchers, Bitcoin, or a variety of other payment solutions. All these various payment methods can be used to ensure that the money is transferred securely and quickly from one party to another. Additionally, some payment solutions are designed to integrate with existing systems and platforms such as e-commerce solutions or accounting software, allowing businesses to streamline their payment processes. 

Other examples of how payment solutions can be integrated include: 

  • Businesses can accept payments via mobile wallets such as Apple Pay or Google Wallet. 
  • Online stores provide customers with the option to pay using gift cards. 
  • Companies can use ACH payments to transfer funds directly from customer accounts into their own. 
  • Customers can use prepaid vouchers for purchases at retail stores. 
  • Businesses integrating Bitcoin as a payment option for customers. 
  • Customers can pay bills directly from their bank accounts using online bill pay. 
  • Customers can provide debit or credit card information during checkout and have the funds securely transferred in real time with a verification code provided before the transaction is completed. 
  • Businesses allow customers to use multiple payment options for a single purchase, such as debit, credit, and direct deposits. 
  • Customers can make international payments using bank wire transfers. 
  • Vendors accepting payments via PayPal or other third-party payment solutions.

What are the benefits of using these solutions? 

The benefits of using any of these payment solutions are numerous. They provide customers with increased convenience, speed, and security in their transactions. Additionally, businesses can benefit from these payment solutions by reducing the time spent processing payments and having fewer instances of fraudulent activity. They also allow businesses to accept payments from customers who may not have a credit or debit card. Finally, many of these payment solutions provide additional customer loyalty benefits such as cash-back rewards and discounts. 

What are the disadvantages of using these solutions? 

The main disadvantage of using any payment solution is the potential for fraudulent activity. This can be combatted by implementing additional security measures such as requiring customers to provide additional identifying information when making purchases, or verifying funds before releasing them. Moreover, online transactions can be subject to processing fees and other service charges, which may increase costs for the business. Finally, businesses must ensure that their payment systems comply with applicable laws and regulations to avoid fines or penalties. 

Parcel lockers as an enhancement to retail & online businesses' payment solutions

Installation of parcel lockers at convenient locations around your business's location offers customers a safe, secure, and convenient way to collect their goods. Customers can easily access their items at any time of day or night with the use of their unique code which allows them to unlock the locker and retrieve their purchase. Parcel lockers also reduce the amount of customer service required as customers can collect items without assistance and businesses save on labor costs associated with customer service staff and delivery drivers. 

How parcel lockers work and how they can benefit businesses and customers alike?

Parcel lockers provide customers with an easy way to pick up packages when it is convenient for them. Businesses will need to choose a parcel locker provider that offers tracking services, secure locks, payment solutions (such as credit cards), and other features that suit their business needs. Once the parcel locker is installed, customers will be able to drop off or pick up packages using a unique code that is sent via email or SMS. Customers can also opt for text or email alerts when their package has been delivered and collected.

Using parcel lockers with integrated payment systems can provide customers with an additional layer of security, as payments are made directly at the locker rather than over the internet. In addition to credit card payments, some parcel locker providers may also offer alternative payment methods such as PayPal, Apple Pay, or Google Wallet. 

To prevent credit card fraud, businesses need to ensure that their parcel lockers are equipped with additional security measures such as CCTV cameras and biometric access. This type of technology allows businesses to monitor the activity around their parcel lockers and detect any suspicious behavior. Furthermore, the use of biometric access eliminates the need for customers to input their personal information, thereby enhancing the security of the payment process. By combining these additional security measures with integrated payment systems, businesses can ensure that their customers can securely and conveniently pick up their purchases without any risk of fraud. 

Case study - successful business implementation of parcel lockers

The leading Australian retail chain JB Hi-Fi used parcel lockers as part of their delivery solution for online orders in 2016. Installing over 50 parcel lockers at various locations around Australia, JB Hi-Fi was able to significantly reduce the time it took from order placement to product delivery by allowing customers to conveniently pick up their orders from the nearest locker location. The implementation of this system led to improved customer satisfaction, as customers no longer had to wait for their orders to be delivered at a specific time. In addition, the use of parcel lockers also enabled JB Hi-Fi to reduce its delivery costs and provide an even faster delivery service. By leveraging parcel locker technology, JB Hi-Fi was able to create a more efficient order fulfillment system that benefited both customers and their business alike. 


Parcel lockers are becoming increasingly popular with retail businesses due to the convenience they offer customers in terms of online ordering, collection, and payment solutions. They can be a great addition to existing payment solutions such as credit card payments, cash on delivery, or direct transfers - allowing businesses to streamline their logistics processes while reducing labor costs and customer service requirements. With the added security of CCTV cameras and biometric access, businesses can provide their customers with an easy, secure, and convenient way to collect items. Finally, a case study of JB Hi-Fi demonstrates how to parcel locker technology has enabled the successful delivery of products while reducing costs and improving customer satisfaction levels. 

Arka Industrial Automation's parcel lockers are designed to provide businesses with an efficient and secure solution for online order fulfillment. The ultra secure package lockers are equipped with the latest security features, including CCTV cameras and biometric access, allowing businesses to monitor activity around their lockers while providing customers with a more secure way of collecting items. Also, the integrated payment system allows businesses to customize their payment options according to their needs.

If you're looking for an efficient and secure payment solution to streamline your order fulfillment process, contact us today to discuss our customizable parcel locker solutions. Our team of experts will be happy to help you find the best possible solution for your business's needs. Let us help you take your online ordering and delivery system to the next level.